Cambio de aceite en Killeen TX 76542 - Take 5 #276

Malcolm provided excellent service during my oil change yesterday . He was professional, friendly, and made the whole process quick and easy. He explained everything clearly and made sure I was taken care of from start to finish. You can tell he really cares about customer service. Definitely one of the best experiences I’ve had at Take 5. Thanks again, Malcolm!

Patrick Gibbs,

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(Translated by Google) We received excellent service. They changed the car's oil without any problems. We returned the next day because the oil filter seal was faulty, and we noticed a leak in the parking lot. They made the necessary adjustment. Jonas was very attentive and professionally took charge of the issue, offering to pay for a car wash so the oil could be removed from underneath the vehicle. My only suggestion for those who travel and take their cars to get an oil change before traveling anywhere—that is, to any company of this type—is to wait and not travel the next day. I think it's best to wait a week because it's better to be sure everything will be fine on the road. They ask you what type of oil you want in your car, and you authorize the oil. I definitely recommend visiting this company. (Original) Nos atendieron muy bien. Cambiaron el aceite del carro sin inconveniente alguno, regresamos al dia siguiente porque el sello del filtro del aceite estaba defectuoso y notamos un goteo en el parqueadero, ellos hicieron el ajuste necesario, Jonas fue muy atento, profesionalmente tomo el inconveniente a su cargo y nos ofrecio pagar por la lavada del carro para que el aceite fuera removido debajo del carro. Mi unica sugerencia para quienes viajan y llevan sus carros a hacer cambio de aceite antes de viajar a cualquier lugar es decir a cualquier empresa de este tipo es esperar y no viajar al dia siguiente, creo que lo mejor es esperar una semana porque es mejor estar seguro de que todo estara bien en carretera. Ellos te preguntan que tipo de aceite quieres colocar en tu carro y tu autorizas el aceite. Claro que si recomiendo visitar esta empresa.

Sandra Lorena Coffman,

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From the minute Jamar walked up to my car, I knew I was in good hands. I'm here visiting from NC and drove 21 hours. I don't know much about cars but I knew I needed to get the oil changed. Jamar was so kind, respectful and told how the process works. This was my first time ever coming to a Take 5 Oil change. Then Troy gathered all of my information and helped me with some things about my car. While that may not seem like a big deal, to me it was. I don't expect anyone to come into my clinic and know all the information. He never one made me feel less than for not knowing. Malcolm was the bomb. He helped me to understand why my car needed the level that it did and and the options I had. I ultimately went with the mid level change because I have up drive back to NC. They also let me know about my coolant. They didn't try to scare me into getting a service that could wait but will need to be done. He changed my oil so fast. The professionalism, level of knowledge and service make this a 10/10 would definitely recommend.

Ms. Mona,

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I really hate going to do anything car related because I feel like I'm always taken advantage of. Not here! The staff is incredible! They explain everything in detail and always make sure I understand. When I went it was also very hot. They offered me water and made sure I was comfortable. I will be back!!

Rebecca Widmer,

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This has been the second time I have been to take 5 to get my oil changed. They have outstanding personnel working to serve their customers and they are professional and they know their job well. Thank you, I’ll be back ! Gus

Gustavo Andrade,

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