Oil Change in Indianapolis, IN at 10525 Pendleton Pike.

I had a great experience at Take 5 Oil Change! The staff was friendly, professional, and knowledgeable. They provided excellent customer service, explained everything clearly, and made sure I was taken care of. The service was quick and efficient, and I really appreciated how helpful and respectful everyone was. It’s always nice to go somewhere that values its customers and makes the experience stress-free. I highly recommend Take 5 to anyone looking for fast, reliable service!

I thank them for fixing my radiator fan, but I had cold air before I bought my car in and now I don't have cold air anymore, so Ibelieved they done something for me to bring it back, so I took my car up there and they want to charge me 206.00 dollars to fix it, that's not right when I paid 1,680 to get that part fix. I will not ever comeback to you all and I won't tell people about you all.

I want to take a minute to specifically recognize Cody and his entire team at this Take 5 Oil Change location on Pendleton Pike. I have dealt with Take 5 at other locations, and I can honestly say that the experience I had with Cody and this entire team was hands down one of the best customer service experiences I have had at an oil change facility. Every person I interacted with was friendly, professional, respectful, efficient, and genuinely pleasant to deal with. What really stood out to me was the way the entire team worked together. They communicated with each other, communicated clearly with customers, stayed organized, kept things moving, and somehow managed to maintain a good attitude while doing it. There was joking and laughing between the employees, but they were still getting the work done and paying attention to what needed to be done. It felt like an actual team rather than a group of people simply showing up to work. Cody deserves a lot of credit for that. You can tell a lot about a manager by the people working around him, and his entire crew reflected extremely well on him. Everyone was approachable, courteous, and willing to help. Nobody acted annoyed, rushed, dismissive, or like dealing with customers was an inconvenience. There was also a minor discrepancy involving a discount I had received through Take 5's corporate customer service because this is a franchise-owned location rather than a corporate/retail location. That situation had nothing to do with Cody or his employees, and they handled it professionally and courteously anyway. Honestly, the distinction between corporate and franchise locations became pretty obvious to me after this visit—but not in the way I expected. This franchise location gave me a better customer experience across the board because of the people working there. Cody and his entire team deserve recognition. Good customer service is easy to talk about, but this crew actually demonstrated it from start to finish. I would absolutely recommend this location based on the staff alone.