Oil Change in Live Oak, FL at 903 South Ohio Avenue.

These guys were good. 1st offered my a cold bottle of water. Then I told them what I needed done. They went to work right away. Then the sales pitxh comes in. Wipers, transmission, filters. I said no to all as the prices for these items are a 3rd at the auto parts store. Then the guy who changed the oil came and told me that the drain plug had been put on to tight and could damage the oil pan. He stated he put it on correctly this time. LAST OIL CHANGE WAS AT ANOTHER TAKE 5 IN ORANGE PARK FLA. So I know who messed up there. They were quick and efficient. We will come back

Employees did a great job. The problem is they have no good cooling system and they look like they’re about to pass out. customer is also sweating because the Aircon or fan system doesn’t have any type of cool breeze. It’s almost 100° here in Live Oak Florida. You need to work on a way to keep your employees cooled down.. The pit section is not cooled down They need a fan to keep them cool when they change oil filter filters.. One employee almost passed out!

Charles was absolutely AMAZING! Professional, made the best out of a very busy, hot, and i’m sure irritating day! It was so hot! But he remained calm, cool and kind. Even with his coworker, AJ (Amanda)… whom did her job well. I know it was a hot and probably stressful time and I understand getting overwhelmed and overworked without a break… but the comments she was making infront of a customer was really unprofessional and weird to me. She complained a lot. Which, that entrance bell could probably get to everyone, but you chose this job… you service members of the public… there are going to be busy days.. I appreciate you both, but AJ could really take some pointers and work ethic from Charles. Talking about suing the company you work for and making comments about them ruining vehicles and adding water to fuel is not a good thing to blurt out standing right next to a customer. I get being upset and we can all be over dramatic sometimes in certain situations. and I don’t know what was going on in her life so I always give people the benefit of the doubt. But she was kind of off putting and seemed rude and I felt so bad for Charles having to put up with that type of attitude all day. I hope he doesn’t let that ruin his kindness and he keeps doing such an amazing job! He deserves a raise!!! But thank you both to AJ and Charles for putting up with this heat.