Oil Change in Palmhurst, TX at 212 W Mile 3 Rd.

⭐️⭐️⭐️⭐️⭐️ **Jorge and Mel G. are the definition of #WorldClassService!** I can’t say enough about how impressed I was with these two. They went above and beyond to help me, and what really stood out was that they even helped resolve something that had been completely out of their hands. They could have easily said, “That’s not our responsibility,” but instead, they handled it with such professionalism, patience, kindness, and grace. That kind of service is **rare**. Jorge and Mel genuinely cared about helping, and you could tell they take pride in what they do and how they treat people. They turned what could have been a frustrating situation into an experience that left me incredibly appreciative. Take 5 is very fortunate to have people like Jorge and Mel representing the company. I truly wish there were more people like them in this world. **Thank you, Jorge and Mel, for going above and beyond and showing what true customer service is supposed to look like. You both deserve to be recognized!** 👏❤️ **#WorldClassService #AboveAndBeyond #Take5 #CustomerService**

Employee Robert was very polite and explained to me about what was being done to my vehicle and provided me with information on to when to best change an item in my vehicle. I always like coming to this location for the fast and convenient service they provide. However, I did not appreciate the way the manager Ryan was speaking to the employee who was asking him questions. Very sarcastic and not a professional way of treating an employee in front of a customer. Specially when we can hear the comments. It seemed to me he was trying to embarrass the employee. That was not necessary. It didn’t seem to me a manager trying to build on a employee.

(Translated by Google) They were recommended to me and they didn't disappoint; excellent service. It was an oil change. I didn't even have to get out of the car, and they even brought me fresh water. I just moved the car and they changed the oil, although I was a little scared that they might do it wrong where they drain the old oil, haha. (Original) Me lo recomendaron y no me desfraudaron muy buen servicio. Fue el servicio de cambio de aceite. Ni me baje del carro y hasta agua fresca me trajeron nomas movi el carro y me hicieron el cambio de aceite aunque tuve miedito por si me fuera chueco y no ateninarle allá donde extraen el aceite viejo jiji