Oil Change in New Hartford, NY at 4794 Commercial Dr

I don’t leave reviews often, but this one is absolutely deserved.!!! Thank you New Hartford, NY I’ve been coming to Take 5 Oil Change since I lived in North Carolina, and one thing I always appreciated was the honesty and customer service. Unfortunately, with prices going up everywhere, what used to cost me around $40 is now closer to $60. Even with that, I still choose Take 5 because of experiences like the one I had today. Kevin, the manager, went above and beyond. As a woman, it can sometimes be hard to know whether you’re being given honest information about your vehicle, and too many places take advantage of that. Kevin did the exact opposite. He took the time to explain everything clearly, answered my questions without making me feel talked down to, and made sure I understood what actually needed to be done versus what could wait. I never once felt pressured, misled, or like someone was trying to sell me services I didn’t need. What stood out most was that he genuinely cared about making sure my vehicle was safe to drive. His honesty, patience, professionalism, and integrity gave me peace of mind, and that’s something you can’t put a price on. Great customer service isn’t just about changing oil. It’s about building trust, and Kevin absolutely did that today. The rest of the team was friendly, efficient, and professional as well. They worked together, kept a positive attitude, and made the entire experience quick and stress-free. In a world where it’s becoming harder to find businesses you can truly trust, Kevin and his team reminded me that there are still people who care more about doing the right thing than making an extra dollar. Thank you, Kevin, for looking out for your customers and treating people with honesty and respect. You’ve earned a loyal customer, and I hope Take 5 recognizes what an incredible manager they have. Keep up the amazing work!

Claresta Edwards,

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I haven’t used take 5 oil change yet, but I will now. With that said, I have to give a huge shout out and thanks to the store manager, Kevin, who took the time out of his lunch break to help me with an issue I was having with my car that was inoperable. Turns out, I was way low on oil, and he helped me get oil so I could resolve the issue. There will be 50% off on oils changes this Friday. So, I’ll be there to get an old change that I desperately need. God bless you Kevin

anne nappo,

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Update: so i came for a oil change sunday, was a bit disappointed, left my skid plate loose, and I'm not sure everything is right,didnt top off my fluids. So needless ro say im back and i believe Alodi and seid is on top of things now. I love take 5 ! I just hope theirs as great as my cleveland tn crew! Miss Donny, lou and Tyson! I ust moved here to New Hartford NY but always used Take 5 in cCeveland TN. I have only been to the New Hartford location 1x but so far my experience there has been excellent! Savanna was great ,friendly and helpful.she got my in the ny system and had all my fluids topped off. Thanks Take 5 ! You all Rock!

terry parkhurst,

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(Translated by Google) I went to get an oil change, and honestly, I don't speak English very well; I can only understand a little bit. However, instead of turning me away for not speaking their language, the shop staff took the time to use their translator to provide the service I requested and explain everything they were doing. I was very pleased and plan to go back. Often, there are places where the work is excellent, but the service is terrible. Here, they manage to combine both aspects and provide excellent service in terms of both workmanship and customer care. I was truly very satisfied. (Original) Fui a hacer un cambio de aceite, y sinceramente no hablo debidamente el inglés, sólo puedo entender un poco más aún, sin embargo, en vez de rechazarme por no hablar su idioma, el personal de la Tienda se tomó su tiempo y usó su traductor para así poder darme el servicio que yo estaba solicitando y explicarme todo lo que estaba haciendo la verdad es que quedé muy complacido y pienso volver a ir. Muchas veces hay lugares en lo que el trabajo es muy bueno pero el trato realmente es malo aquí saben juntar esas dos cosas y dar un buen servicio en Calidad de trabajo y calidad del trato del cliente, de verdad que es muy satisfecho

Xavier Guevara,

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I went there for a top off, which I didn’t know that that’s what is the name of it but a young lady help me such a sweetheart, and I am all with empowering women, but it’s crazy because I told her that the first time that I went there a lady helped me❣️ I love the Lady power, keep adding women to your rosters. I asked The manager if he was hiring and he said no he’s overstaffed at the time or sometimes under is what I said being funny but I would recommend this place. I have recommended this place this exact one because of the people that I’ve spoken to and interacted with one as the female and I can’t remember her name, but I give her a number five stars and the gentleman I think maybe Kevin I’m not sure but I think he was the manager supervisor something but very polite very nice respectful acknowledgment you know just because I pulled up and didn’t get a full oil change. They still acknowledge me like as if I’m their top notch person. 😂💯💕😂💯💕😉🤙😎

Victoria Rojas,

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